Chapter 7, Supplemental 1 – Amazon Director, Customer Service Strategy, Jane Slade
Summary: Jane Slade joined Amazon.com’s nascent customer service team when it was a couple of people, some computers, and one phone line. Over the coming …
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November 17, 2014 Chapter 4, Supplemental 7 – Excite CEO George Bell
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November 9, 2014 Leader of the Internet Explorer Project, Ben Slivka
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November 3, 2014 Chapter 5, Supplemental 9 – CNET Founder Halsey Minor
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October 26, 2014 On The 20th Anniversary, An Oral History of the Web’s First Banner Ads
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October 20, 2014 Chapter 5, Supplemental 8 – Wired Magazine Founding Editor John Battelle
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Analysis Episode 3 – Amazon and Ecommerce With Christina Warren
Summary: Christina Warren is the Senior Tech Analyst for Mashable.com. She came on the podcast to talk with me about Amazon’s place in the tech universe, …
The Change In Marketshare For Game Platforms Going Back To 1971
No real reason to post this. Just thought it was cool. Click to enlarge. Found it here.
Chapter 6 – A History of Internet Porn
This is the transcript of a podcast episode. To listen to the episode in its entirety, click here: “Without porn and Star Trek, there would …
End of Year Checkin With iTunes
On yesterdays ep. I thanked you for keeping us high in the iTunes lists. But I realized I hadn’t actually checked on that in a …
Chapter 4, Supplemental 8 – Excite Co-Founder Ryan McIntyre
Summary: Ryan McIntyre, along with his fellow Stanford classmates (Graham Spencer, Joe Kraus, Mark Van Haren, Ben Lutch and Martin Reinfried) was one of the …
The Brief, Remarkable Life of Danny Lewin, Co-Founder of Akamai Technologies
Summary: On HBO, the show Silicon Valley is about a young kid who comes up with a billion-dollar algorithm and attempts to build a company …
Chapter 4, Supplemental 8 – Danny Sullivan Talks Search Engine History and the Future of Search
Summary: Danny Sullivan is generally acknowledged as THE expert on the search industry (www.searchengineland.com). Danny first got his start coving search all the way back in …
Did Al Gore Really Invent The Internet?
The Truth About Al Gore Inventing The Internet As you know, often on this podcast, I run across issues or tidbits from the past that …
The Real Reason Excite Turned Down Buying Google For $750,000 In 1999
It’s an infamous story of Internet history as well as business lore, but in 1999, the search engine Excite.com—then running number two to the reigning champion …